Safer gambling guide
Paddy Power Responsible Gambling: UK Help and Tools
Gambling is for adults aged 18 and over. Treat it as a paid-for pastime, never as a way to fix money problems. This page explains the Paddy Power responsible gambling tools on a UK account and the free, independent gambling help UK players can use.
We are an independent guide, not Paddy Power, and nothing here is an invitation to bet. Our affiliate disclosure explains how the site is funded.
Your account controls
Tools to use before betting gets out of hand
UK-licensed bookmakers must offer controls that let you set limits or step away. Look for them in the account or safer gambling area after you log in.
Deposit limits
Cap what you can pay in over a set period. Pick a figure you could lose without missing a bill, and set it while you are calm, not mid-session.
Account accessTime-outs
A short, fixed break from your account. Useful after a heavy weekend of racing or football, when you want a pause rather than a full stop.
Self-exclusion
A longer block on your Paddy Power account for a chosen period. Under UK rules it cannot be cancelled early, so it holds even on a bad day.
GamStop
The free national scheme that blocks you from every online gambling operator licensed in Great Britain at once, not just one bookmaker.
Free, confidential help
The National Gambling Helpline, run by GamCare, offers free support for players and for family or friends worried about someone's gambling.
No credit cards
Credit cards are banned for gambling in Great Britain. Deposits come from debit cards, Pay by Bank, Apple Pay or e-wallets, which keeps borrowing out of it.
Deposit terms
How do Paddy Power responsible gambling tools work?
Every operator licensed by the Gambling Commission has to provide controls for its customers. Paddy Power trades under licences held by PPB Entertainment Limited and related Flutter companies, so those rules apply to your account. The exact menu names change from time to time, so check the safer gambling section of your account rather than relying on a screenshot from a third-party site.
A sensible order of steps:
- Set a deposit limit before your first bet, not after a losing run.
- Turn on reality checks or session reminders if they are offered.
- Use a time-out when you want a break of days rather than months.
- Choose self-exclusion if you want to stop completely.
If you cannot find a tool, contact official support through the help centre on the brand's own site. Our login guide covers safe account access, and our app guide explains why you should only install apps from official stores.
Paddy Power self exclusion or GamStop: which one?
Paddy Power self exclusion blocks one brand. If you also hold accounts with other bookmakers, a single block simply moves the problem elsewhere. GamStop covers all online gambling businesses licensed in Great Britain in one sign-up, and Paddy Power is among them.
Many people use both: the account block takes effect straight away, and GamStop shuts the side doors. Paddy Power's high-street shops sit outside online schemes. If you bet in person, ask shop staff about excluding yourself from betting shops in your area.
Where to find gambling help UK-wide
- National Gambling Helpline (GamCare): free, confidential advice by phone or online chat, open to players and to family members.
- BeGambleAware: information, self-assessment tools and routes into free treatment.
- GamStop: online self-exclusion across GB-licensed sites.
- Your GP: can refer you to NHS gambling services.
We do not list phone numbers or web addresses here. Search the organisation's name and check you have the official site, because look-alike pages exist in this sector too.
Warning signs worth taking seriously
Chasing losses, betting money set aside for rent or bills, hiding activity from people close to you, or feeling restless when you are not betting are all reasons to pause and speak to someone. A deposit you regret is a signal, not bad luck.
A note on the operator's record
We state strengths and limits side by side. After a compliance assessment in 2024, the Gambling Commission found failings in social responsibility controls on remote customer interaction. The licensees agreed to a £2,000,000 payment in lieu of a financial penalty. Our full review sets out the wider picture, and our games guide covers the casino and bingo products where session limits matter most.
Safer gambling FAQ
Questions about limits, exclusion and support
Short answers to the questions UK players ask most about stepping back from betting.
Contact usDoes GamStop cover Paddy Power?
Yes. GamStop applies to online operators licensed by the Gambling Commission in Great Britain, and Paddy Power's online products run under those licences. It does not cover betting shops, so use in-shop exclusion as well if you bet on the high street.
Can I cancel a self-exclusion early?
No. Under UK rules a self-exclusion cannot be reversed before the chosen period ends. That is deliberate: it protects you on the days when you might change your mind.
Will I still get bonus offers while I am excluded?
You should not. UK-licensed operators must not send marketing to self-excluded customers. If promotions keep arriving, raise it with official support first. If that does not resolve it, you can escalate a complaint through the operator's process. Our bonus guide explains how offers normally work.
I am worried about a family member. Where can I turn?
The National Gambling Helpline, run by GamCare, supports partners, parents and friends as well as players. The service is free and confidential, and you do not need the other person's permission to ask for advice.
Can I withdraw my balance after a time-out or exclusion?
Arrangements can differ by account, so confirm with Paddy Power's official support. Our review summarises the general withdrawal rules, including verification and the closed loop policy.